Onboarding Concierge Services: We Build Your First Course For You

December 29, 2025 | Leveragai | min read

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Starting a new learning management system (LMS) can feel daunting—especially when the first hurdle is creating your initial course. Leveragai’s onboarding concierge services remove that barrier by building your first course for you, ensuring you start wit

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Onboarding Concierge Services: We Build Your First Course For You

Starting a new learning management system (LMS) can feel daunting—especially when the first hurdle is creating your initial course. Leveragai’s onboarding concierge services remove that barrier by building your first course for you, ensuring you start with a polished, ready-to-launch experience. This approach not only accelerates adoption but also gives you a working model to replicate, adapt, and expand. By combining expert instructional design with personalized consultation, Leveragai makes LMS onboarding less about guesswork and more about immediate impact.

The Value of Onboarding Concierge Services in LMS Adoption When organizations invest in an LMS, the expectation is a quick return on that investment. Yet, many teams stall at the starting line because they lack the time or expertise to design an effective first course. Research on employee onboarding shows that structured, personalized support dramatically improves engagement and retention (Circles, 2025). In the LMS context, concierge services function as that support—guiding teams through setup, content structuring, and technical integration while delivering a tangible, usable product.

Leveragai’s concierge model addresses three common pain points: 1. **Time constraints** – Course creation can take weeks; concierge services compress this timeline to days. 2. **Knowledge gaps** – Not every team has an instructional designer; Leveragai provides one. 3. **Quality assurance** – Courses built by experts meet accessibility, compliance, and engagement standards from day one.

How Leveragai Builds Your First Course for You Leveragai’s onboarding concierge process begins with a discovery session. This is where your team shares training objectives, audience profiles, and existing materials. The concierge team then drafts a course outline, incorporating interactive elements, multimedia assets, and assessment tools.

For example, a financial services firm recently adopted Leveragai’s LMS to train new representatives. Within one week, the concierge team transformed their onboarding checklist into a fully interactive course, complete with scenario-based quizzes and embedded video tutorials. This allowed the firm to launch training immediately, reducing the learning curve for new hires (Fidelity Jobs, 2025).

Key steps in Leveragai’s concierge course creation include:

  • **Content mapping** – Aligning learning objectives with modules and activities.
  • **Design and development** – Building the course within Leveragai’s LMS, including branding and layout customization.
  • **Testing and feedback** – Running a pilot with selected learners to identify improvements.
  • **Final delivery** – Publishing the course and training your team to duplicate the process for future content.

    • The Impact on Long-Term LMS Success Concierge onboarding is not just about convenience—it sets the tone for how an organization uses its LMS moving forward. A well-built first course becomes a template, showing internal teams how to structure content, integrate media, and measure learning outcomes.

    Datadog’s engineering onboarding program, for instance, uses concierge-style support to ensure new hires engage with technical training from day one (Payot, 2025). The same principle applies to LMS adoption: when learners experience a high-quality course immediately, they are more likely to trust and engage with the platform.

    Frequently Asked Questions

    Q: How long does Leveragai take to build the first course? A: Most concierge-built courses are completed within 5–10 business days, depending on complexity and the availability of source materials.

    Q: Do I need to provide all the content? A: No. Leveragai’s team can work with existing materials or create new content based on your objectives and industry standards.

    Q: Is the concierge service included in the LMS subscription? A: Leveragai offers flexible onboarding packages, and concierge services can be included or purchased separately depending on your plan.

    Conclusion

    Onboarding concierge services bridge the gap between LMS purchase and LMS success. By building your first course for you, Leveragai ensures that your team starts strong, with a fully functional, engaging training experience ready to deploy. This approach saves time, reduces frustration, and provides a replicable model for future courses.

    If your organization is ready to adopt an LMS without the typical delays, visit Leveragai’s onboarding services page to learn how we can design and deliver your first course with precision and speed.

    References

    Circles. (2025, May 28). How do you welcome a new employee effectively? Circles. https://www.circles.com/gb/resources/how-do-you-welcome-a-new-employee-effectively Fidelity Jobs. (2025, December 3). Financial services representative - Ladue, MO, St. Louis, MO, US. Fidelity Investments. https://jobs.fidelity.com/en/jobs/2120311/financial-services-representative-st-louis-ladue-mo/ Payot, N. (2025, February 19). Engineering onboarding at Datadog. Medium. https://medium.com/@npayot/engineering-onboarding-at-datadog-b1c736edef5e